BANK TRANSFER

Once you have placed your order, please make a bank transfer to the following account

Renopc

ES97 2100 5706 8202 0017 9122 (La Caixa)
IBAN: ES97
BIC: CAIXESBBXXX

...............................................

Renopc

ES85 2100 5706 8002 0019 2046 (La Caixa)

IBAN: ES85
BIC: CAIXESBBXXX

and send us a copy to the e-mail pedidos@renopc.es number

+34 642 245 583 do not forget to specify your name and surname in addition to the order number. IMPORTANT! We will not accept any receipt without our account number.

Bizum

Bizum is the solution for mobile payment solutionbizum is the instant, fast, convenient and universal mobile payment solution promoted by Spanish banks. Currently, it allows to make payments between individuals, donations to NGOs and pay at online merchants.

how to sign up for Bizum?

You have to check that your bank has integrated Bizum. You can see a list of banks with Bizum in this link: https://bizum.es/activar-bizum/

If you have already downloaded the App of your bank in your mobile, you have to go to the corresponding section of Bizum to activate it and sign up for Bizum.

The process is very quick and easy. Once you have registered you will have your PIN, which is necessary to make payments with Bizum. It is a unique key for all purchases, consisting of 4 digits, that only you will know and that you will be able to modify it whenever you want.

*In some banks it is necessary to verify that you have enabled payment with merchants in addition to payment to individuals. Check with your bank for more information about Bizum payments at merchants.

how to pay with Bizum at RenoPC?

In order to pay with Bizum at RenoPC, you simply need the Bizum PIN. It works in a similar way to a card PIN. We explain how the payment process works:

Choose Bizum to pay for the order on our website, within the payment options.
On the screen that appears, enter the phone number associated with Bizum and the Pin (4-letter code provided by the Bank).
Then, you receive on your phone, via SMS or notification from the bank's App, a purchase confirmation code that you must enter in the payment window that appears and finalize the payment.
We will indicate that the payment has been successfully completed and we will begin to prepare your order.

In case of error or payment failure, no amount will be charged to your account and you will have to check with your bank to find out the reason for the rejection or payment error.

Credits and Refunds

Refunds of Bizum payments are immediate. If you delete the order and it has not been sent, the refund occurs automatically.

If the order has been shipped and is rejected or a subsequent return is made, we will credit the amount when we receive the returned order. Once the credit has been made, your refund will be credited to your account.

Other important information

The minimum amount to use Bizum is 0,50 €. The possibility of using this service will be subject to the availability of each bank.

Each bank establishes a maximum limit for payments in Bizum, usually between 300 and 500 euros, but it depends on each bank. If you are going to make a purchase in RenoPC of a high amount and you want to pay by Bizum, consult before with your bank so that they extend your limit. In RenoPC we allow the payment of orders by Bizum up to 1000 €.

For any other questions you can consult your bank's Customer Service or access the Bizum page here: https://bizum.es/

In case of problems with the payment, you can contact us, we will be happy to help you and tell you the steps to follow.

CREDIT CARD

Once you confirm the purchase, you will be automatically redirected to a secure HTTPS server, where you can proceed to the payment, you will need the card number, expiration date and security number that is on the back of your card.

All operations involving the transmission of personal or banking data are performed using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All the information you transmit to us travels encrypted through the network.

Likewise, your credit card information is entered directly on the bank's website, at the POS (Point of Sale Terminal of the Bank) and is not entered or recorded on any RenoPC.es server

When paying by VISA or MASTERCARD you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, thus offering more guarantees about the security of the transaction.

This form of payment is valid only on the web.

When the amount of a purchase has been fraudulently or improperly charged using the number of a payment card, the cardholder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and recredit entries in the accounts of the supplier and the cardholder will be made as soon as possible.

However, if the purchase had been effectively carried out by the holder of the card and the demand of return was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had unduly demanded the cancellation of the corresponding charge, that one will be obliged against Renopc.es to the compensation of the damages caused as a result of this cancellation.

CONTRAREEMBOLSO

Pay your order to the transport company once you receive it. This form of payment carries a commission (by the transport company) for the management of the collection and sending of the money to our company of 2.9 ¤ for orders under 150 ¤, and a commission of 4.9 ¤ for orders between 151 ¤ and 300 ¤. From that amount the commission charged by Seur is 2% of the total. It is part of the commission that we apply urgent transport companies for the management and forwarding of the amount. ORDERS OVER 300€ CANNOT BE SENT BY THIS PAYMENT METHOD. This form of payment is slower

NOTICE IF YOU PLACE AN ORDER WITH THIS PAYMENT METHOD AND YOU DO NOT PICK UP THE ORDER YOU WILL NOT BE ABLE TO USE THIS PAYMENT METHOD

PAYPAL (DEACTIVATED FOR THE TIME BEING)

Pay for your order with your Paypal account. It is EXTREMELY MANDATORY that the shipping address you have in Paypal is the same as the shipping address of the order. This method of payment has a commission by Paypal, before finalizing the order you can check the amount of the commission, as it is calculated directly by the system and displayed before confirming the order.

Payment in installments with Alma

Payment in installments or deferred payment is available through our partner Alma. Payment security is guaranteed by Alma and its service providers. All payments are protected by 3D Secure.

Amount of purchases

P2X : Only purchases between 50 ¤ and 2 000 ¤ are eligible for payment with Alma.
P3X : Only purchases between £50 and £2,000 are eligible for payment with Alma.
P4X : Only purchases between £50 and £2,000 are eligible for payment with Alma.

Fees

When paying in installments with Alma, the Customer does not pay any fees. Except in the following cases:

P2X : 0.71% per transaction
P3X : 1.46% per transaction
P4X : 2.34% per transaction

Alma is a telepayment manager and issues an electronic certificate which shall be considered as proof of the amount and date of the transaction in accordance with the provisions of articles 1316 et seq. of the civil code.

Cancellation

Any termination of the General Terms and Conditions of Sale between the Seller and the Customer shall result in the termination of the General Terms and Conditions of Use between Alma and the Customer.

Accepted countries

Countries accepted for the Customer: Luxembourg, Italy, France, Spain, Portugal, Belgium, Germany, Netherlands, Ireland and Austria.

Store Pickup (ONLY ORDER PICKUP ON THE WEBSITE Place your order online and pick up your order in our store)

RENOPC

Calle Carmen, 6,(Local)
45183 Las Ventas de Retamosa
Spain

For any questions or clarification please contact us by e-mail info@renopc.es or by phone +34 642 245 583